Privacy Policy
1. Data Controller
LuxuryHomeIdea, based in Sofia, Bulgaria, is the data controller responsible for the processing of your personal data in accordance with the General Data Protection Regulation (GDPR).
2. Data We Collect
We collect personal data that you voluntarily provide, including: name, email address, phone number, shipping address, and payment information. We also collect technical data such as IP address, browser type, and browsing behavior through cookies.
3. Purpose of Processing
Your personal data is processed for the following purposes: fulfilling orders, managing your account, communicating about orders and inquiries, improving our website and services, and complying with legal obligations.
4. Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers (payment processors, shipping companies) solely for the purpose of fulfilling our services. All partners are GDPR-compliant.
5. Your Rights
Under GDPR, you have the right to: access your personal data, rectify inaccurate data, request erasure of your data, restrict processing, data portability, and object to processing. To exercise these rights, contact us at sales@luxuryhomeidea.com.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described, or as required by law. Order data is retained for 5 years for tax compliance purposes.
7. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.